Privacy Policy

We collect information you provide directly to us when you use our services, create an account, or communicate with us. This includes:

• Contact information (name, email address, phone number, firm name)
• Account credentials and authentication data
• Documents and files you upload to our platform
• Communications between you and our team
• Billing and payment information

We also automatically collect certain technical information when you use our platform, including IP addresses, browser type, device information, and usage patterns. This data helps us maintain security and improve our services.

We use the information we collect to:

• Provide, maintain, and improve our litigation support services
• Process and deliver your requested work product
• Communicate with you about your engagements, account, and our services
• Ensure the security and integrity of our platform
• Comply with legal obligations and enforce our terms of service
• Analyze usage patterns to improve our technology and workflows

We do not use your uploaded documents or case materials for any purpose other than providing the services you have requested. Client documents are never used to train AI models or shared with third parties.

We do not sell, rent, or share your personal information or client documents with third parties for their marketing purposes. We may share information in the following limited circumstances:

• Service providers: We work with trusted vendors who assist in delivering our services (e.g., cloud hosting, payment processing). These providers are contractually obligated to protect your data.
• Legal requirements: We may disclose information if required by law, court order, or governmental regulation.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: We may share information when you have given us explicit permission to do so.

You have the following rights regarding your information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal retention requirements.
• Portability: You can request your data in a structured, machine-readable format.
• Communications: You can opt out of non-essential communications at any time.

To exercise any of these rights, please contact us at discovery@legal1up.com.

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality
• Incident response procedures for potential security events

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by updating the effective date at the top of this page and, where appropriate, providing additional notice through our platform or via email.

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or our data practices, please contact us:

We aim to respond to all privacy-related inquiries within five business days.